FoodXpress FAQ
Welcome to the FoodXpress FAQ page. Here you will find answers to common questions about our services.
How does FoodXpress meal delivery work?
Simply place your order online or over the phone, and our team will deliver your freshly prepared meal to your doorstep.
Can FoodXpress deliver alcohol and tobacco products?
Yes, we can deliver alcohol and tobacco products. However, please be aware that you must be 21 years of age or older to receive these items. Valid government-issued photo identification will be required upon delivery.
How soon should I place my order?
We recommend placing your order as soon as you start feeling hungry! This helps ensure you get your food when you want it.
How long does delivery typically take?
We strive to deliver your order within 45 minutes of placement. In many cases, we can even get it to you in under 30 minutes!
Can I cancel or modify my order once it's been placed?
Please contact us as soon as possible if you need to cancel or modify your order. We will do our best to accommodate your request.
Do you offer grocery delivery services?
Yes, we offer grocery delivery services for your convenience. Simply select the items you need and we will deliver them to your location.
What areas do you deliver to in Burlington, NC?
We deliver to a wide range of locations in and near Burlington, NC. Contact us to inquire about delivery to your specific area.
Are there any delivery fees for FoodXpress services?
Delivery fees may apply depending on the distance of the delivery location. Contact us for more information on delivery fees.
What payment methods do you accept?
We accept various payment methods including credit card, debit card, and cash for your convenience. We also accept Apple Pay as well.
How can I provide feedback on my FoodXpress experience?
We welcome feedback from our customers. Feel free to reach out to us with your comments or suggestions.
Have more questions?
Don't hesitate to reach out to us for more information or to place an order.